Andrew Lloyd Webber's Bad Cinderella Tickets

Imperial Theatre Imperial Theatre Broadway

Between Broadway and 8th Avenue

New York NY 10036

Access Information

Access Information:

Wireless Listening
Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.

Audio Description and Captioning

4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.

Earlier Performances
To learn if audio description and personal captioning are available, email audienceservices@shubertorg.com at least 2 weeks before your desired performance.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.

Accessibility by Seating Section:

Entering the Theatre
There are no steps to enter the theatre.

Getting to Your Seat
There are no elevators or escalators in this theatre.

Orchestra (first level)
The Orchestra has no steps.
There are 5 wheelchair locations: K27, O21, O23, O24, U1
There are 6 transfer locations: H22, K26, L27, R1, R2, R101

Mezzanine (second level)
The Mezzanine is up 2 flights of stairs consisting of 23 steps. The entrance to the Mezzanine is between the Front Mezzanine and Rear Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 7 transfer locations: Front Mezzanine Section 1 F1, Front Mezzanine Section 3 F1, F13, Rear Mezzanine Section 2 A7, C1, Rear Mezzanine Section 4 C1, Rear Mezzanine Section 5 A1

Elevators/Escalator:

None available

Restroom:

There is a wheelchair accessible restroom in the lobby. Restrooms are up 1 flight of stairs from the Orchestra. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression.