Back to the Future: The Musical Tickets

Winter Garden Theatre Winter Garden Theatre Broadway

Between West 50th and 51st Streets

New York NY 10019

Access Information

Access Information:

Wireless Listening
Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.

Audio Description and Captioning

Approximately 4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.

Earlier Performances
To learn if audio description and personal captioning are available, email audienceservices@shubertorg.com at least 2 weeks before your desired performance.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Access Ticket Information:
To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats. If you need assistance call Telecharge Access Services at 212-239-6222 or 866-300-9761.

Accessibility by Seating Section:

Entering the Theatre
There are no steps to enter the theatre.

Getting to Your Seat
There are no elevators or escalators in this theatre.

Orchestra (first level)
The Orchestra has no steps.
There are 20 wheelchair locations: D19, D20, G25, K32, L33, N101, P44, R119, U42, V3, V6, V7, V13, V14, V20, V24, V34, V102, V104, V116
There are 9 transfer locations: B1, B2, F1, H2, L117, P101, Q2, S1, T101

Mezzanine (second level)
The Mezzanine is up 2 flights of stairs consisting of 34 steps. The entrance to the Mezzanine is behind row J of the Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 5 transfer locations: A2, A29, F101, G2, G37

Elevators/Escalator:

None available.

Restroom:

There is a wheelchair accessible restroom. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression. The water fountain is located in the lobby.