Skip to Main Content
Between Riverside and Crazy Tickets Broadway Play Group Discounts

Between Riverside and Crazy Tickets

The Hayes Theater

240 West 44th Street

(Between Broadway and 8th Avenue)

New York NY 10036

Access Information

Access Information:

Wireless Listening
The theatre is equipped with induction loops for t-coil hearing aids. Infrared assisted listening devices are available to borrow.

Captioning
Open Captioning is provided for one performance during each of the productions playing at The Hayes Theater. During an Open Caption performance, text will be displayed at the side of the stage with dialogue from the production and sound effects from the stage in real time. For information, please visit TheatreAccess.nyc.

Access Ticket Information:

Performances for People With Hearing Loss:
Open Captioning is provided for one performance during each of the productions playing at The Hayes Theater. During an Open Caption performance, text will be displayed at the side of the stage with dialogue from the production and sound effects from the stage in real time.

For information, please visit TheatreAccess.nyc.

Special Access:
To purchase, call Telecharge Access Services: (866) 300-9761: (800) 872-8997; TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations click the Find Tickets button and use the link for Wheelchair-Only Locations & Transfer Arms Seats.

Accessibility by Seating Section:

Hayes Theater Seating Chart
Entering the Theatre
There are no steps to the wheelchair accessible box office window. There are 3 steps to the lobby. Use the side entrance for wheelchair access to the lobby.

Getting to Your Seat

Orchestra (first level)
The Orchestra has no steps.
There are 4 wheelchair locations: R1, R2, R101, R110
There are 8 transfer locations: J101, J112, K1, K2, N101, N112, O1, O2

Mezzanine (second level)
The Mezzanine is up 1 flight of stairs. The Mezzanine is accessible via the elevator. The entrance to the Mezzanine is behind row J of the Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 3 wheelchair locations: J102, J104, J110

Assistive Listening System:

Both Infrared Assisted Listening Devices and the Loop Assistive Listening System - a wireless technology that transmits speech or music on stage directly to theatergoers' cochlear implants and hearing aids with T-coils are available.

Restroom:

All restrooms are wheelchair accessible via the elevator. Restrooms are down 1 flights of stair from the Orchestra and up 1 flight of stairs from the Orchestra. The water fountain is next to the restrooms in the lower lobby.