Infrared assisted listening devices and neck induction loop systems (requires t-coil) are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio Description and Captioning
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Translations are available in Russian, Hebrew, Portuguese, Spanish, Simplified Chinese, Japanese, and Korean by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.
Entering the Theatre
The main entrance has 2 small steps. The side entrance has no steps. To use the side entrance, please alert theatre staff upon arrival.
Getting to Your Seat
There are no elevators or escalators in this theatre.
Orchestra (first level)
The Orchestra has no steps.
There are 7 wheelchair locations: J30, K29, L30, M23, N101, O16, O22
There are 5 transfer locations: G28, H29, M101, M114, N23
Mezzanine (second level)
The Mezzanine is up 2 flights of stairs consisting of 38 steps. The entrance to the Mezzanine is between the Front Mezzanine and Rear Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 5 transfer locations: Front Mezzanine E26, Rear Mezzanine A101, A28, B102, B28
There is a wheelchair accessible restroom. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression. The water fountain is located on the Mezzanine level.