The August Wilson Theatre is not completely wheelchair-accessible. There are 8 steps down into the main entrance of the theatre from the sidewalk and 25 steps up from there to the Orchestra level. However, there is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. A person does not have to be confined to a wheelchair to use the lift. The Stair Lift does have a weight capacity of 500 pounds.
Upon arrival, please contact the uniformed porter on duty in the Outer Lobby who will usher you to the Stair Lift. If the porter is not present in the Outer Lobby, please ask the Box Office personnel to contact the manager. The Box Office is on the street level. If you require assistance, the porter will be available to help you with the operation of the lift before and after the performance.
Seating is accessible to all parts of the Orchestra via steps. There are 25 steps up from the main entrance of the theatre to the Orchestra level. However, there is an entrance via a Stair Lift that provides direct access from the entrance on 52nd Street to the Orchestra level. See Access Information above. Wheelchair seating is in the Orchestra only.
Located on the second level: up 16 steps from the Orchestra. There is an additional six steps up from the Mezzanine lobby to the Mezzanine entrance (located behind row E), and an additional 19 steps up to the remainder of the Mezzanine.
Please note: On the Mezzanine level, there are approximately two steps up/down per row.
There is a wheelchair accessible unisex restroom located near the upper landing of the Stair Lift in the Orchestra. All other restrooms (not wheelchair accessible) are located in the Lower Lobby, one flight down from the Orchestra.