Infrared assisted listening devices and neck induction loop systems (requires t-coil) are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio Description and Captioning
4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
To find out if audio description and personal captioning are available, email email@example.com at least 2 weeks before your performance.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.
Entering the Theatre
The main entrance has 2 small steps. The side entrance has no steps. To use the side entrance, please alert theatre staff upon arrival.
Getting to Your Seat
There are no elevators or escalators in this theatre.
Orchestra (first level)
The Orchestra has no steps.
There are 5 wheelchair locations: L18, L19, L20, N19, N20
There are 5 transfer locations: A114, E101, E114, N101, N1
Mezzanine (second level)
The Mezzanine is up 1 flights of stairs. The entrance to the Mezzanine is behind row H. There are approximately 2 steps between each row with a handrail on each step.
There are 4 transfer locations: G1, G27, G101, G113
Balcony (third level)
The Balcony is up 1 flights of stairs from the Mezzanine. The entrance to the Balcony is behind row F. There are approximately 2 steps between each row with a handrail on each step.
There is a wheelchair accessible restroom. Restrooms are down 1 flight of stairs from the Orchestra. Restrooms are also in the Mezzanine and Balcony. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression.