Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio Description and Captioning
4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
To learn if audio description and personal captioning are available, email firstname.lastname@example.org at least 2 weeks before your desired performance.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.
Entering the Theatre
There are no steps to enter the theatre.
Getting to Your Seat
There is an elevator in this theatre. The elevator is 45 inches wide and 41 inches deep with a 32 inch opening.
Orchestra (first level)
The Orchestra has no steps.
There are 3 wheelchair locations: K16, M102, N115
There are 3 transfer locations: L101, M1, M116
Mezzanine (second level)
The Mezzanine is up 2 flights of stairs. The entrance to the Mezzanine is behind row J of the Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 4 transfer locations: E1, E2, G1, G2
Balcony (third level)
The Balcony is up 2 flights of stairs from the Mezzanine. The entrance to the Balcony is behind row G of the Balcony. There are approximately 2 steps between each row with a handrail on each step.
There are 2 transfer locations: F1, F2
Small elevator will not accommodate all wheelchairs. Elevator dimensions 45”w x 41”d with 32” opening.
There is a wheelchair accessible restroom via the elevator. Restrooms are down 1 flight of stairs from the Orchestra. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression.