Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio Description and Captioning
Approximately 4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
To learn if audio description and personal captioning are available, email email@example.com at least 2 weeks before your desired performance.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats. If you need assistance call Telecharge Access Services at 212-239-6222 or 866-300-9761.
Entering the Theatre
There are no steps to enter the theatre.
Getting to Your Seat
There are no elevators or escalators in this theatre.
Orchestra (first level)
The Orchestra has no steps.
There are 5 wheelchair locations: K27, O21, O23, O24, U1
There are 6 transfer locations: H22, K26, L27, R1, R2, R101
Mezzanine (second level)
The Mezzanine is up 2 flights of stairs consisting of 23 steps. The entrance to the Mezzanine is between the Front Mezzanine and Rear Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 7 transfer locations: Front Mezzanine Section 1 F1, Front Mezzanine Section 3 F1, F13, Rear Mezzanine Section 2 A7, C1, Rear Mezzanine Section 4 C1, Rear Mezzanine Section 5 A1
There is a wheelchair accessible restroom in the lobby. Restrooms are up 1 flight of stairs from the Orchestra. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression.