The theatre is equipped with induction loops for t-coil hearing aids. Infrared assisted listening devices are available to borrow at the concessions bar in the lobby.
There are 3 ways to purchase tickets:
- Call Telecharge Access Services at (866) 300-9761; TDD/TTY: (888) 889-8587.
- Buy online at Telecharge.com. Specifically, to order wheelchair or transfer arm locations select the ‘Find Tickets’ button and click the “Wheelchair & Transfer Arm Seating” link.
- In person at the box office.
Entering the Theater
There are steps to the box office, lobby, and Orchestra from all entrances. Wheelchair access to the box office, lobby, and Orchestra is available from the street-level entrance on 65th Street. Enter through the glass doors in front of the large curved mural and use the wheelchair lift on the left to access the box office. The doorbell next to the lift will call a security guard to assist if necessary. Use the elevator located to the right of the large mural to access the box office, lobby, and Orchestra.
Getting to Your Seat
The entrance is behind Row H of the Orchestra which is the only row accessible to people using wheelchairs. There are 1 or 2 steps between all other rows with a handrail on each step.
There are 4 wheelchair locations: H17, H18, H103, H116
There is a wheelchair accessible restroom in the lobby. Restrooms are in the lobby. Water fountains are next to the restrooms.