Skip to Main Content
Log In
Sign Up
Help & FAQ
We're very sorry, but we had a problem canceling your order. Please try again.
Home
Shows & More
Gift Cards
Audience Rewards
SpotHero Parking
Are you sure want to cancel the Tickets?
The Play That Goes Wrong Tickets
New World Stages / Stage 4
340 West 50th Street
New York NY 10019
Discount Tickets for Groups
Event Overview
Offers
Seating Chart
Access Information
Find Tickets
Are you sure want to cancel the Tickets?
Access Information
Access Information:
Wireless Listening
Infrared assisted listening devices and neck induction loop systems (requires t-coil) are available to borrow at the Shubert Audience Services kiosk.
Access Ticket Information:
There are 3 ways to purchase tickets:
1. Call Telecharge Access Services at (866)300-9761; TDD/TTY: (888) 889-8587.
2. Buy online at Telecharge.com. Specifically, to order wheelchair-only locations select the ‘Find Tickets’ button and click the “Wheelchair & Transfer Arm Seating” link.
3. In person at the box office.
Accessibility by Seating Section:
Entering the Theatre
There are no steps to the box office.
Getting to Your Seat
There is an elevator and an escalator in this theatre.
Orchestra (first level)
The Orchestra is down two flights of stairs. The entrance is between rows D and F. There are approximately 2 steps between each row.
There are 12 wheelchair locations: D7, D8, D9, D10, P101, P102, P103, P104, P105, P106, P107, P108
There are 4 transfer locations: D101, F101, P1, P2
PLEASE NOTE: There will be no wheelchair access June 29 - July 18 due to elevator repairs.
Restroom:
All restrooms are wheelchair accessible via the elevator. Restrooms are on the Orchestra and Mezzanine levels. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression. Water fountains are next to the restrooms.
Water Fountain:
Yes (accessible.)
We're very sorry, but we had a problem canceling your order. Please try again.
Do you want to continue?