Infrared assisted listening devices and neck induction loop systems (requires t-coil) are available to borrow at the Shubert Audience Services kiosk.
There are 3 ways to purchase tickets:
1. Call Telecharge Access Services at (866)300-9761; TDD/TTY: (888) 889-8587.
2. Buy online at Telecharge.com. Specifically, to order wheelchair-only locations select the ‘Find Tickets’ button and click the “Wheelchair & Transfer Arm Seating” link.
3. In person at the box office.
Entering the Theatre
There are no steps to the box office.
Getting to Your Seat
There is an elevator and an escalator in this theatre.
Please Note: The 50th Street escalator at New World Stages is being replaced and will be unavailable from 7/24/23 – 12/08/23.
Orchestra (first level)
The Orchestra is down two flights of stairs. The Orchestra has no steps.
There are 10 wheelchair locations: P101, P102, P103, P104, P105, P106, P107, P108, P109, P110
There are 4 transfer locations: B124, D101, G101, N101
Mezzanine (second level)
The Mezzanine is down 1 flight of stairs. The entrance to the Mezzanine is behind row D of the Mezzanine. There are approximately 2 steps between each row with a handrail on each step.
There are 2 wheelchair locations: D17, D18
There is 1 transfer location: D2
All restrooms are wheelchair accessible via the elevator. Restrooms are on the Orchestra and Mezzanine levels. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression. Water fountains are next to the restrooms.