Come From Away Musical Broadway Show Tickets

Come From Away Tickets & Information

Gerald Schoenfeld Theatre

236 West 45th Street

(Between Broadway and 8th Avenue)

New York NY 10036 View on map

Access Information

Access Information:

Access Into Theatre:
Theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.

Shubert Audience Services
The Gerald Schoenfeld Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or audienceservices@shubertorg.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.

Language Subtitles
Come From Away provides real-time translations, on your mobile device. Language Subtitles are available in Spanish, Simplified Chinese, Japanese, and Korean. For more information, visit the Shubert Audience Services kiosk inside the theatre.

Accessible Dispatch Program:
Access the city like never before! Order an accessible taxi from your smartphone or by calling 646.599.9999 today. The program offers an expansive service area that accommodates pick-ups and drop-offs in all five boroughs.

Visit accessibledispatch.com for more details.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Please Note: There will be an Open Captioned Performance of Come From Away on Wednesday - January 8, 2020 @ 7pm.

Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.

Accessibility by Seating Section:

Orchestra Location:
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.

Mezzanine Location:
Located on 2nd level, up 1 flight of stairs (31 steps). Please Note: On the Mezzanine level, there are approximately 2 steps down per row. Entrance to Mezzanine is behind row K.

Handrails: Available at the end of every stepped seat row in the Mezzanine.

Schoenfeld Theatre Seating Chart with ADA Seats
Wheelchair | Companion Seat Locations:


Orchestra: S102 | S101, R101-102; S111 | S112, R109-110; R23 | R17-21; S4 | R6-8; S15 | S17, R13-15; S3 | S1, R5-7; S11 | S9, R9-11

Aisle Seat with Folding Armrest | Companion Locations:

Orchestra: N114 | N113; M28 | M26; O26 | O24; R1 | R3

Assistive Listening System:

Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please e-mail Infrared@SoundAssociates.com or call: (212) 582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Elevators/Escalator:

None available.

Pay Phone:

Located in the lobby. Accessible at 54".

Restroom:

A wheelchair accessible restroom (unisex) is located on the main level. Additional restrooms are loocated down 1 flight of stairs (20 steps) in the Lower Lounge.

Water Fountain:

Located in the restrooms.