Access Into Theatre:
Theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.
Access Ticket Information:
To purchase, call Telecharge at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations click here.
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.
Located on the 2nd Level, up 2 flights of stairs (30 steps). Please Note: The entrance to the 2nd Level is at the east end of the Grand Foyer. "
Rear Mezzanine Location:
Located on the 2nd Level, behind the Mezzanine. The upper rear Mezzanine landing has a rear exit which connects with Mezzanine exits in the theatre. There is a total of 66 steps.
Handrails: Available at the end of every stepped seat row in the Mezzanine.
Available at the theatre at no charge. Drivers license or ID with printed address required as a deposit.
Loop technology is also available at this theatre.
Located in the Box Office lobby (accessible). Additional pay phones are located in the Lower Lounge restrooms (not accessible).
There is a wheelchair accessible (unisex) restroom on the street level with no steps. There are Ladies' and Men's Restrooms located in the Lower Level Lounge which is down 16 steps, and on the Mezzanine Level which is up 24 steps.
Located in the unisex restroom on the main level (accessible). Additional water fountains are located in both Lower Level restrooms, and in the Ladies' Mezzanine level restroom (not accessible).