Theatre is not completely wheelchair accessible. There are no steps into the theatre.
Shubert Audience Services
The Cort Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or firstname.lastname@example.org. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.
Accessible Dispatch Program:
Need a ride? Book your WAV taxi with Accessible Dispatch and access the city like never before! Offering 24/7 accessible taxi service in all five boroughs. Book a ride on the Accessible Dispatch NYC app, available on the App and Google Play stores or online at www.accessibledispatch.com.
Booking is also available by calling (646) 599-9999, or call 311, NY Relay:711.
Visit accessibledispatch.com for more details.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.
Orchestra Location: Seating is accessible to all parts of the Orchestra without steps.
Mezzanine Location: Up 2 flights of stairs. Please note: On the Mezzanine level there are approximately 2 steps down per row. Entrance to Mezzanine is behind Row H.
Balcony Location: Up 3 flights of stairs. Please note: On the Balcony level there are approximately 2 steps down per row. Entrance to Balcony is behind Row F.
Handrails: Available at the end of every stepped seat row in the Mezzanine and Balcony.
Wheelchair | Companion Seat Locations:
Orchestra: N22 | N20, O20 - 22; P104 | P105, O104 - 105; P108 | P107, O107 - 108; P110 | P111, O109 - O112; P4 | P6, O2 - 4; P3 | P5 - 9
Aisle Seat with Folding Armrest | Companion Locations:
Orchestra: O112 | O111; M24 | M22; P24 | P22
Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please e-mail Infrared@SoundAssociates.com or call: (212) 582-7678 to reserve in advance.
In Ticket Lobby (Accessible at 54", with shelf and utility outlet.)
Not wheelchair accessible. Restrooms located down 1 flight of 19 steps.
Accessible restrooms is located off premises at Chipotle Mexican Grill across the street. Additional accessible restrooms are located at the Renaissance Hotel, 714 Seventh Avenue at 48th Street. Assistance is available upon request.
Accessible fountain located in the lobby of the Cort.