Carousel Musical Revival Broadway Show Tickets

Carousel Tickets & Information

Imperial Theatre

249 West 45th Street

Between Broadway and 8th Avenue

New York NY 10036 View on map

Access Information

Access Information:

Access Into Theatre:
Theatre is not completely wheelchair accessible. There are no steps into theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.

Shubert Audience Services
The Imperial Theatre provides at least 10 infrared assistive listening devices for every performance at the theatre. Beginning 4 weeks after a show’s official opening night performance, at least 10 audio description devices are available for every performance at the theatre. In addition, there is unlimited access to downloadable audio description software for personal mobile devices, available beginning 4 weeks after a show’s official opening night performance, which provides an automated detailed account of the visual of the production, free of charge, for blind or partially sighted patrons. The theatre also offers hand-held devices and software that provide captioning for deaf or hard of hearing patrons, available beginning 4 weeks after a show’s official opening night performance. Additional devices can be available with at least 24 hours’ notice by contacting Shubert Audience Services at 212-944-3700 or audienceservices@shubertorg.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with the audio description devices, software, or captioning devices.

Accessible Dispatch Program:
Access the city like never before! Order an accessible taxi from your smartphone today. The program offers an expansive service area that accommodates pick-ups and drop-offs in all five boroughs.

Visit accessibledispatch.com for more details.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Access Ticket Information:
To purchase, call Telecharge.com at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations select the Find Tickets button and click on the link in the “For special-access seating” section.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Access Ticket Information:
To purchase, call Telecharge.com at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations select the Find Tickets button and click on the link in the “For special-access seating” section.

Accessibility by Seating Section:

Orchestra Location:
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.

Mezzanine Location:
Located on the 2nd level: up 2 flights of stairs (23 steps). Please Note: On the Mezzanine or Balcony level, there are approximately 2 steps up/down per row. Entrance to Front Mezzanine is behind row F.

Handrails: Available at the end of every stepped seat row in the Mezzanine.

Assistive Listening System:

Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please e-mail Infrared@SoundAssociates.com or call: (212) 582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Elevators/Escalator:

None available

Pay Phone:

Located in the lobby. Accessible at 54", with TTY utility outlet.

Restroom:

There is a wheelchair accessible restroom (unisex) located on the main level. Additional restrooms are located up 1 flight (23 steps).