Infrared assisted listening devices and neck induction (t-coil) loop receivers are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
Audio Description and Captioning
Approximately 4 Weeks After Opening
Audio description and personal captioning are available on your mobile device by downloading the GalaPro app from Apple or Google. Hand-held devices are available to borrow at the Shubert Audience Services kiosk. Reservations are strongly recommended.
To learn if audio description and personal captioning are available, email email@example.com at least 2 weeks before your desired performance.
Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Access Ticket Information:
To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats. If you need assistance call Telecharge Access Services at 212-239-6222 or 866-300-9761.
Entering the Theatre
There are no steps to enter the theatre.
Getting to Your Seat
The Broadway Theatre has been transformed into a dance club environment. Stand and move with the actors on the dance floor or enjoy the show from seats around the theatre. Each spot is designed to view the show in a unique way, through a combination of live action and video.
Dance Floor (Standing)
Stand on the dance floor. Dancing is encouraged. You will be guided around the performance space throughout the 90-minute show. Much of the action takes place on platforms that are almost 4 feet high, and sightlines are aided by 360° video content. All coats, bags, and personal belongings must be checked. There are no seats on the floor. Wheelchair tickets are available for the floor; choose to move around or remain in one of the corner spaces with less movement. For fully stationary wheelchair locations, please see Floorside Seats.
Elevated seating alongside the dance floor, with two rows of chairs located directly above the action (front row chairs are 18.5 inches high, second row chairs are 30 inches high with foot rest). All coats, bags, and personal belongings must be checked. Accessible wheelchair and transfer seating is located in Floorside Sections 1 and 2, with an elevator lift to these sections.
Seated in a traditional theater seat, while still close to the action. The performance extends up to you from the dance floor just below, with actors performing throughout the entire space. There is no elevator to this section.
Seated in a theater seat with a panoramic view of the action. The most traditional, familiar experience for theatergoers. There is no elevator to this section.
Enjoy the show from an enclosed lounge space with a private bar on the dance floor. There are two rows of chairs (front row chairs are 18.5 inches high, second row chairs are 24 inches high). Accessible transfer seating is located in the lounge, with a ramp to this section. During the final 15 minutes of the show, you can stand with audience members on the dance floor or watch a live video feed from your seat in the lounge.
There is a wheelchair accessible restroom in the lobby. Restrooms are down 1 flight of stairs from the Dance Floor level and up 2 flights of stairs from the Dance Floor level. Gender diversity is welcome here. Please use the restroom that best fits your identity or expression. Water fountains are in the restrooms.