Prom Musical Broadway Show Tickets

The Prom Tickets & Information

Longacre Theatre

220 West 48th Street

Between Broadway and 8th Avenue

New York NY 10036 View on map

Access Information

Access Information:

Access Into Theatre
The theatre is wheelchair accessible.

Shubert Audience Services
The Longacre Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, beginning four weeks after a show’s official opening night performance, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or audienceservices@shubertorg.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology.

Accessible Dispatch Program:
Access the city like never before! Order an accessible taxi from your smartphone or by calling 646.599.9999 today. The program offers an expansive service area that accommodates pick-ups and drop-offs in all five boroughs.

Visit accessibledispatch.com for more details.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.

Please Note: There will be an Open Captioned Performance of The Prom on Wednesday - February 20 @ 8pm.

Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.

Accessibility by Seating Section:

Orchestra Location:
Seating is accessible to all parts of the Orchestra without steps. Wheelchair seating in Orchestra Only.

Mezzanine Location:
Second level - Up 2 flights of stairs.

Balcony Location:
Third level - Up 4 flights of stairs from the Orchestra.

Handrails: Available at the end of every stepped seat row in the Mezzanine and Balcony.
Longacre Theatre Seating Chart with ADA Seats
Wheelchair | Companion Seat Locations:

Orchestra: M102 | M103-105; K16 | K10-14; N115 | N112-114

Aisle Seat with Folding Armrest | Companion Locations:

Orchestra: M116 | M115; L101 | L102

Assistive Listening System:

Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please e-mail Infrared@SoundAssociates.com or call: (212) 582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Elevators/Escalator:

Small elevator will not accommodate all wheelchairs. Elevator dimensions 45”w x 41”d with 32” opening.

Restroom:

Accessible restroom available by elevator. (Please note size limitation above.) Ask for assistance at the theatre. Additional restrooms (non-accessible) are located 1 flight down 20 steps.