Access Into Theatre:
Theatre is not completely wheelchair accessible. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.
Shubert Audience Services
The Forrest Theatre provides accommodations for patrons who are blind, deaf, partially sighted, and/or have hearing loss. The theatre provides infrared assistive listening devices for every performance at the theatre. In addition, hand-held audio description devices and hand-held captioning devices are available, and there is unlimited access to downloadable audio description and/or captioning for personal mobile devices free of charge. (Hand-held devices are limited, although additional devices can be obtained with at least twenty-four hours’ notice.) If you have questions, contact Shubert Audience Services at 212-944-3700 or email@example.com. There is also a representative at the Shubert Audience Services kiosk at every performance to assist any patron with any of our devices, software, or technology
Access Ticket Information:
To purchase, call Telecharge Access Services at 866-300-9761 or TDD/TTY 888-889-8587. To order wheelchair-only locations or transfer arm seats click the FIND TICKETS button and use the link for Wheelchair-Only Locations & Transfer Arm Seats.
Seating is accessible to all parts of the Orchestra without steps. There are no steps to the designated wheelchair seating location.
Located on the 2nd Level, up 2 flights of stairs (30 steps). Please Note: The entrance to the 2nd Level is at the east end of the Grand Foyer. "
Rear Mezzanine Location:
Located on the 2nd Level, behind the Mezzanine. The upper rear Mezzanine landing has a rear exit which connects with Mezzanine exits in the theatre. There is a total of 66 steps.
Handrails: Available at the end of every stepped seat row in the Mezzanine.
Wheelchair | Companion Seat Locations:Orchestra:
Y115 | Y114, Y113, Y112; Y2 | Y4, Y6, Y8; Y23 | Y21, Y19, Y17; Y27 | X25, X27, X29; G21| G19, G17, G15; G22 | G20, G18, G16
Aisle Seat with Folding Armrest | Companion Locations:
Orchestra: T1 | T3; T2 | T4; V101 | V102; V114 | V113; R28 | R26; R27 | R25; T28 | T26; T29 | T27; V29 | V27
Mezzanine: E101 | E102; E114 | E113
Available at the theatre at no charge. Drivers license or ID with printed address required as a deposit.
Loop technology is also available at this theatre.
Located in the Box Office lobby (accessible). Additional pay phones are located in the Lower Lounge restrooms (not accessible).
There is a wheelchair accessible (unisex) restroom on the street level with no steps. There are Ladies' and Men's Restrooms located in the Lower Level Lounge which is down 16 steps, and on the Mezzanine Level which is up 24 steps.
Located in the unisex restroom on the main level (accessible). Additional water fountains are located in both Lower Level restrooms, and in the Ladies' Mezzanine level restroom (not accessible).