Phantom of the Opera Broadway Tickets

The Phantom of the Opera Tickets & Information

Majestic Theatre

245 West 44th St

Between Broadway and 8th Avenue

New York NY 10036 View on map

Access Information

Access Information:

Theatre is not completely wheelchair accessible.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps either into or within the theatre, we are unable to provide assistance.

Access Ticket Information:

Performances for People With Hearing Loss:
For information, please visit TheatreAccess.nyc.
Please Note: There will be an Open Captioned Performance of Phantom of the Opera on Tuesday - September 19 @ 7pm.

Access Ticket Information:
To purchase, call Telecharge.com at: (212) 239-6222 or outside the NY metro area,: (800) 872-8997; TDD/TTY: (212) 239-2820 or TDD/TTY: (888)889-8587 or To order wheelchair or transfer arm locations select the Find Tickets button and click on the link in the “For special-access seating” section.

Accessibility by Seating Section:

Orchestra Location:
There are steps to the Orchestra beginning with row I. There are no steps to the designated wheelchair seating location. No steps to rows AA - H.

Mezzanine Location:
Located on 2nd level, up 3 flights (51 steps). Please Note: On the Mezzanine level, there are approximately 2 steps up/down per row. Entrance to Mezzanine is behind row G of the front Mezzanine.

Handrails: Available at every stepped-row,except in the  Mezzanine and Rear Orchestra, where handrails are only available  on the far side aisles.Majestic Theatre Seating Chart with ADA Seats

Assistive Listening System:

Reservations are not necessary. Drivers license or ID with printed address required as a deposit. Please e-mail Infrared@SoundAssociates.com or call: (212) 582-7678 to reserve in advance.

Loop technology is also available at this theatre.

Audio Translation:
Phantom of the Opera offers the Audien™ translation system in French, Japanese, Portuguese, and Spanish. Advance reservations are required. For more information go to www.BroadwayTranslations.com.

Elevators/Escalator:

None available.

Pay Phone:

Located in the lobby. Accessible at 54".

Restroom:

A wheelchair accessible unisex restroom is located on the Main Level (no steps). Additional restrooms (not wheelchair accessible) are Located up 42 steps (down 9 steps from Mezzanine). Also in the Lower Lounge - down 2 flights (19 steps).